Privacy Policy
Name
Email address
Phone number
Billing details
Account credentials (e.g., login information)
Property, unit, tenant, maintainer, invoice, notice, and document information you choose to upload or enter
Support inquiries and messages sent through our contact forms (such as first name, last name, email, phone number, subject, and message)
You are the controller (or equivalent responsible party) for that data; and
LeaseDeck acts as a service provider / processor on your behalf, except where required by law or where we determine purposes of processing ourselves.
IP address
Browser type and version
Device type / operating system
Referring URLs
Pages viewed and actions taken
Timestamps and session activity
Cookies and similar tracking technologies (see Cookie Policy)
Provide, operate, and maintain LeaseDeck
Create and manage user accounts and free trials
Process subscriptions, billing, and renewals
Enable product features (e.g., invoices, notices, documents, payment workflows)
Send service-related communications (e.g., account, billing, security, and transactional notices)
Provide customer support and respond to inquiries
Improve the functionality, usability, and performance of the Services
Monitor and prevent fraud, abuse, unauthorized access, and security incidents
Comply with legal obligations and enforce our terms
Send marketing communications (where permitted by law and subject to your preferences)
Performance of a contract (e.g., to provide the Services)
Legitimate interests (e.g., security, product improvement, fraud prevention)
Consent (e.g., for certain cookies or marketing communications)
Compliance with legal obligations
Hosting and infrastructure providers
Analytics providers
Email / communications providers
Payment processors
Customer support tools
Security and monitoring vendors
Comply with legal process or governmental requests
Enforce our agreements
Protect our rights, property, or safety
Protect users or the public
Investigate fraud, abuse, or security issues
Provide the Services
Maintain business and tax records
Resolve disputes
Enforce agreements
Comply with legal obligations
Access to your personal information
Correction of inaccurate information
Deletion (subject to exceptions)
Data portability
Restriction or objection to processing
Withdrawal of consent (where processing is based on consent)
Opt-out of marketing communications
Providing required privacy notices
Obtaining any necessary consents
Ensuring your use of the Services complies with applicable privacy and tenancy laws
Configuring and using the platform in a lawful manner
Effective Date: March 2, 2026
LeaseDeck (“LeaseDeck,” “we,” “us,” or “our”) is a property management software platform that helps landlords and tenants manage rentals, payments, notices, and documents. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit leasedeck.ca, create an account, start a free trial, subscribe to a plan, or otherwise use our services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you use LeaseDeck, you may provide information such as:
B. Tenant / End-User Data Submitted by Customers
If you are a landlord, property manager, or operator using LeaseDeck, you may upload personal information about tenants, owners, vendors, or maintainers (for example, names, contact details, billing details, notices, invoices, and related records). In that case:
C. Payment and Subscription Information
LeaseDeck offers paid plans and may use third-party payment processors / gateways. We may receive payment-related metadata (e.g., payment status, subscription status, transaction IDs), while the payment processor may collect and process full payment card details directly.
D. Automatically Collected Information
When you visit or use the Services, we may automatically collect technical and usage information, such as:
E. Communications Data
We may keep records of communications with you, including support requests, feedback, and notices.
2. How We Use Information
We may use personal information to:
3. Legal Bases for Processing (Where Applicable)
Depending on your location, we may process personal information under one or more of the following legal bases:
4. How We Share Information
We do not sell personal information in the ordinary meaning of “sell” (i.e., for money) unless explicitly stated otherwise.
We may share information with:
A. Service Providers / Vendors
Third parties who help us operate the Services, such as:
These providers are authorized to use personal information only as needed to provide services to us.
B. Business Transfers
If the business operating LeaseDeck is involved in a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, personal information may be transferred as part of that transaction, subject to applicable law.
C. Legal Compliance and Protection
We may disclose information if required to do so by law or if we reasonably believe disclosure is necessary to:
D. With Your Direction
We may share information when you request or authorize us to do so.
5. Data Retention
We retain personal information for as long as reasonably necessary to:
Retention periods may vary depending on the type of data, applicable laws, and your account status. We may retain and use anonymized or aggregated data for longer periods.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for using strong passwords.
7. International Data Transfers
Your information may be stored and processed in jurisdictions other than your province, state, or country, including where our service providers operate. Those jurisdictions may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for cross-border transfers.
8. Your Rights and Choices
Depending on your location, you may have rights such as:
To exercise rights, contact us using the details below. We may need to verify your identity before responding.
Marketing Communications
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. We may still send service-related messages.
9. Children’s Privacy
LeaseDeck is intended for business and adult users (e.g., landlords, property managers, operators) and is not directed to children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
10. Third-Party Services and Links
The Services may integrate with or link to third-party services (for example, payment gateways or other tools). We are not responsible for the privacy practices of third parties. Please review their privacy policies before sharing information.
11. Customer Responsibilities (If You Use LeaseDeck to Manage Tenant Data)
If you use LeaseDeck to process personal information about tenants, owners, vendors, or others, you are responsible for:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and revise the “Last Updated” date. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated policy.
13. Contact Us
For privacy-related questions or requests, please contact us through the Contact Us page on leasedeck.ca.
Legal operator: Verus Energy Corp. (operating the Services under the LeaseDeck brand)
